Common Questions About Our Services
We understand you might have questions about how our services can benefit your tuxedo shop. Here are some of the most frequently asked questions and their answers.
General Questions
What is Tuxedo Shop Websites?
Tuxedo Shop Websites is a specialized service offered by RAD Ideas / Distill Your Story, providing personalized website design, hosting, and maintenance specifically for men’s formalwear stores.
Who operates Tuxedo Shop Websites?
Tuxedo Shop Websites is operated by RAD Ideas, a Sole Proprietorship owned by Ryan Holck.
What types of businesses can benefit from Tuxedo Shop Websites?
Our services are designed specifically for men’s formalwear stores, including tuxedo rental shops and bespoke suit tailors
What makes your websites unique?
Our websites are specifically designed for tuxedo shops, focusing on showcasing your inventory, highlighting your expertise, and encouraging customer engagement.
How long does it take to build the website?
The timeline can vary, but typically it takes about 4-6 weeks from the initial consultation to the launch of your website.
Service Packages
What are the different service packages you offer?
We offer Classic, Deluxe, and Premium packages, each tailored to meet different needs and budgets.
What features are included in the Classic package?
The Classic package includes:
- Up to 6 web pages
- Personalized Website Design using your branded colors and fonts
- Clear messaging to drive visits and leads
- Mobile responsiveness
What features are included in the Deluxe package?
The Deluxe package includes everything in the Classic package plus
- Up to 8 web pages
- All features in Classic Support
- Google Business Listing with logo and photo connections
- Social Media integration
What features are included in the Premium package?
The Premium package includes everything in the Deluxe package plus:
- Up to 10 web pages
- All features in Deluxe Support
- Lead Capture From to grow your list and aid in follow-up
- Call Now Popup for calls during business hours
Can I upgrade or downgrade my service package?
Yes, you can upgrade your service package at any time. Downgrades are subject to the terms of your existing agreement.
Payment and Billing
How does the $0 upfront option work?
With our $0 upfront option, you can get a fully functional website for your tuxedo shop without paying anything initially.
Instead, you pay a monthly fee (depending on your service package), which covers all the development, maintenance costs and hoting costs..
How much do the service packages cost?
The cost varies depending on the package you choose. Please refer to our Pricing and Packages page for detailed information.
What payment methods do you accept?
We accept credit card payments only.
When are payments due?
Payments are due on the 1st of each month.
What happens if I miss a payment?
If payment is received late the following fee schedule will be in effect:
- 15 days late = 10% late fee
- 30 days late = 20% late fee
- 45 days late = 30% late fee
- 60 days late = 40% late fee and site will be turned off until brought current
Do you offer refunds?
Once your minimum service agreeement has been met, refunds are available for the current month of service only. We do not offer refunds for past services provided.
Is there a minimum service agreement?
Yes, all clients must commit to a minimum service agreement of 24 months.
Website Design and Content
Will I own the website after the service agreement ends?
No, this is a lease agreement for the use of the website. Ownership of the website design, hosting, and services remains with Tuxedo Shop Websites.
What if I need to make changes to my website?
You can request updates and changes as per the terms of your service package. Additional charges may apply for significant changes.
Do you provide content for the website?
Tuxedo Shop Websites will help you with the text for your website. Clients are responsible for providing all visual and downloadable content required for their website.
What kind of content will I need to provide?
Content can include text, images, videos, product descriptions, pricing information, and other materials relevant to your business.
Support and Maintenance
What is included in the monthly fee?
The monthly fee includes website design, development, hosting, regular updates, and ongoing support. We ensure your website remains up-to-date and continues to attract clients.
What kind of support do you offer?
We offer ongoing support and maintenance as part of our service packages. Support includes updates, troubleshooting, and general assistance.
How often will my website be updated?
Maintenance and security updates will be performed on a monthly basis.
Updates to your content and web pages depends on your needs and request status. Details can be found on our Pricing and Packages page.
How do I contact customer support?
You can reach our customer support team via email at support@tuxedoshopwebsites.com.
Technical Questions
Is the website mobile-friendly?
Yes, all our websites are designed to be mobile-responsive and work seamlessly across different devices.
Do you offer SEO services?
Yes, SEO optimization is included in our service packages to help improve your website’s visibility in search engine results.
Do you provide e-commerce functionality?
E-commerce functionality is available as an add-on service. Please contact us for more details.
Will my website include analytics and reporting?
Yes, depending on your service package, we provide basic or in-depth analytics and reporting to help you track your website’s performance.
Do you offer domain registration and email hosting?
Domain registration and email hosting can be arranged as additional services. Please contact us for more details.
Ready to Transform Your Tuxedo Shop's Online Presence?
Discover how our expertly crafted websites can elevate your formalwear business.
With our unique pricing model, you can get started with no upfront cost and enjoy a professional, client-attracting website for just $199 per month.